Legal
Terms of Service
Effective Date: May 8, 2026 — Last Updated: May 8, 2026
These Terms of Service ("Terms") govern your access to and use of the website at whitestonepg.com and related services provided by WhiteStone Property Group LLC DBA WhiteStone Real Estate ("WhiteStone," "we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Eligibility
You must be at least 18 years of age to use this website. By using our services, you represent and warrant that you meet this requirement and have the legal capacity to enter into a binding agreement.
2. Services Provided
WhiteStone Real Estate provides residential property management, leasing, buying and selling assistance, investor consultation, and related real estate services in Northeast Ohio. Our website offers property listings, contact forms, rental applications (via third-party platforms), and general information about our services.
3. Use of the Website
You agree to use the website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the website in any way that violates any applicable federal, state, or local law or regulation.
- Attempt to gain unauthorized access to any portion of the website, other accounts, or any systems or networks connected to the website.
- Use any robot, spider, scraper, or other automated means to access the website for any purpose without our express written permission.
- Introduce viruses, malware, or other harmful material to the website.
- Impersonate or attempt to impersonate WhiteStone, a WhiteStone employee, another user, or any other person or entity.
4. SMS/Text Messaging Terms
By providing your phone number and opting in to receive SMS/text messages from WhiteStone Property Group LLC DBA WhiteStone Real Estate, you consent to receive conversational text messages related to your inquiry, including but not limited to:
- Leasing inquiries and property availability updates
- Property management communications
- Appointment coordination and scheduling
- Maintenance request communication
- Customer support conversations
Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at info@whitestonepg.com or (440) 551-2884.
For more information about how we handle your personal data, please see our Privacy Policy.
5. Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of WhiteStone Property Group LLC or its licensors and is protected by United States copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
6. Third-Party Links and Services
Our website may contain links to third-party websites or services (e.g., rental application platforms, scheduling tools). These third-party services are not under our control, and we are not responsible for their content, privacy policies, or practices. Your use of third-party services is at your own risk and subject to their respective terms and conditions.
7. Disclaimer of Warranties
The website and all information, content, and services provided through it are offered on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Property listings, availability, pricing, and other details are subject to change without notice.
8. Limitation of Liability
To the fullest extent permitted by applicable law, WhiteStone Property Group LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or services, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount you paid to us, if any, in the twelve (12) months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless WhiteStone Property Group LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your use of the website or any violation of these Terms.
10. Fair Housing Compliance
WhiteStone Real Estate is committed to compliance with the Fair Housing Act and all applicable federal, state, and local fair housing laws. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, familial status, or any other protected class. For more information, see our Fair Housing Statement.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Cuyahoga County, Ohio.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective when posted on this page with an updated "Last Updated" date. Your continued use of the website after any changes constitutes acceptance of the new Terms.
13. Contact Us
If you have any questions about these Terms of Service, please contact us:
- WhiteStone Property Group LLC
DBA WhiteStone Real Estate - 4044 Shore Dr, Lorain, OH 44053
- Email: info@whitestonepg.com
- Phone: (440) 551-2884
- Business Hours: Mon–Fri 9 AM – 6 PM · Sat 9 AM – 2 PM · Sun Closed
- Website: whitestonepg.com
